How to request a refund for taxed Shein products

Many people from different parts of the world use the Shein application to buy clothes and accessories and are mainly attracted by the good price of the products.

However, whenever you make purchases of foreign products, you run the risk of being charged taxes when they arrive in your country. Therefore, it is important to know that there are ways to request a refund for Shein products.

In this text, we will help you understand how to proceed and how to avoid taxes or how to request a refund if they are unavoidable.

An important tip is that you always make purchases under $50, which prevents customs from applying 60% taxes on the price of each product.

But, in case it has happened to you, you should know that Shein pays up to 50% of the fee charged, and we will teach you how to request that.

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Avoid paying unnecessary taxes

As we clarified above, there are ways to avoid being charged taxes at customs and one of them is if you buy less than $50 in the store.

This is because the value of more than $50 usually attracts the attention of operators at customs and, therefore, they are subject to high taxes. Imagine you saved with coupons, but you will have to pay taxes. That doesn't make logic.

Another way to avoid taxes is not to buy very large products, because when they arrive at customs, they always attract more attention.

And the refund? How do I apply?

It is very important that you check with your country's customs if the product really had taxes. So you confirm it, you will need to know the details about the tax.

Payment is made on the postal service website, that is, if you choose to split the tax rate with Shein, it is important that you log into your account and then generate proof of payment. That way, stay calm that the problem will be solved.

But how am I going to divide my fee with Shein?

It is very easy to do that. First, you will need to pay the customs fee. Afterwards, you will send proof of payment to the Shein support email, which is [email protected].

You must wait a period of at least 24 hours for the procedure to be processed and you will receive the money back in your wallet in a very practical and simple way.

Please note that if you order with your credit card, the deadline may be a little longer.

Is it possible to get a refund from Shein?

If possible. Suppose that your purchase was taxed at customs and you no longer want to pay for the taxes and you also have no interest in keeping the products you purchased, it is important that you request a full refund at the time of make the return of all products.

You will need to send an email to Shein support notifying that you rejected your product for the reason that it has been taxed.

From that stage, you will contact the application support to clarify your doubts and the steps to follow. Only through support will it be possible to proceed with the refund in those cases.

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Written by

Everaldo Santiago